Frequently Asked Questions
- What does it mean when TikTok integration is in is new and still being tested?
- Syncing Limitations when Shopee Product is under promotion
- Syncing Limitations when Lazada Product is under promotion
- How do I audit synced variants?
- How do I find the Lazada products that are not linked to the app
- How do I disconnect a product from Lazada?
- Syncing descriptions to Shopee
- How do I use Shopify's "compare at prices" for Shopee?
- How to use Shopify Metafields to set the Brand on Shopee
- How do I do a stock check?
- What should I do if I have existing Shopify and Shopee products?
- How do I disconnect my Lazada Shop from the app?
- How do I fix "required qualification is missing" errors from TikTok?
- How do I disable price syncing?
- How do I fix "To toggle on CC installment, the price is too low" errors from Shopee?
- Do you have a guide or resources on how to start selling on Shopee and Lazada?
- How do I fix "Please log in using your Shop account, not your main account."
- How do I extend my connection to Lazada (alternative)?
- How do I enable shipping options on Shopee?
- How do I switch to an annual plan?