Using Shopify Order Price Overrides

By default when the app imports Marketplace Orders into Shopify, the lines items on the Shopify Order will use the prices on Shopify Products. For example,

• There is a new Shopee Order with line item Red T Shirt $34 (Price on Shopee)
• Because Red T Shirt is $45 on Shopify
• The Shopify Order will have line item Red T Shirt $45 (Different from Shopee)

With this feature enabled the Shopify Order line item will always be the same as the Shopee order,

• There is a new Shopee Order with line item Red T Shirt $34 (Price on Shopee)
• Even though Red T Shirt is $45 on Shopify
• The Shopify Order will have line item Red T Shirt $34 (same as Shopee)

A few things to note after the feature is enabled:

• only the new orders are affected, the change isn't retroactive unfortunately
• please leave the price when higher/lower options alone on the app's preferences settings. They're turned off to prevent conflict with the new price override system. We still have them there because we've not fully launched the new price override feature. For example, this should be disabled (see screenshot)

Frequently Asked Questions

What if my price in Shopee is higher, will Shopify now import the price of TikTok which is higher?

Yes, another way of looking at this is that the order import will always follow the price of the product on your marketplace, not Shopify.

For example, same product synced to Shopee and TikTok:

• product on Shopify is $10 (baseline)
• product on TikTok is $20 (more expensive)
• product on Shopee is $5 (cheaper)

If the order comes in from Shopee, the app sets it to $5. If TikTok, the app sets it to $20.