Syncing Limitations when Shopee Product is under promotion

Shopee has a few limitations when the product is under promotion on Shopee. E.g. when a product has flash sale on Shopee.

Prices cannot be synced when the Shopee product is under promotion.

  • changing the prices on Shopify will update prices on Shopify just like normal,
  • changing the prices on Shopify will NOT update the prices on Shopee automatically,
  • you might be able to change the Shopee prices for this product manually by logging into Shopee.

Variants cannot be synced when the Shopee product is under promotion.

  • changing the variants on Shopify will update variants on Shopify just like normal,
  • changing the variants on Shopify will NOT update the variants on Shopee automatically,
  • you might be able to change the Shopee variants for this product manually by logging into Shopee.

Stock may not be synced when the Shopee product is under promotion.

  • Shopee orders will still sync to Shopify. So Shopify will still keep track of the stock changes from Shopee.
  • Shopee stock will still go down on Shopee if there is a Shopee order because Shopee keeps track of the stock.
  • The problem is if you have a stock change on Shopify that is not from Shopee. E.g. if someone buys an item from Shopify. Then Shopee stock doesn't get updated because of this new issue.

All syncing will work again once the Shopee promotion is over or if you manually stop the promotion on Shopee.

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