Frequently Asked Questions
- Can I import my older orders from Shopee into Shopify?
- Variant Syncing Limitations when Lazada Product uses category that do not allow flexible variants
- How do I set up a brand on Lazada?
- Why are "returned" Shopee orders not restocked on Shopify?
- What are the rules for creating products on Shopee?
- Does the app have any bugs?
- What should I do if I get an error message when I re-install the app?
- How do I manually update all my linked Shopee products?
- Why are the variants squeezed into 1 option when adding a product into Lazada?
- How do I find the Shopify Order ID?
- How do I make sure that the Shopify order has the same total as the Shopee order?
- Single variant items on Shopee
- Will we be charged a transaction fee by Shopify for orders that are created by the app?
- Why do my Shopify products keep selling when out of stock?
- What happens after products are manually linked?
- How do you connect the products between Shopee and Shopify? Are you doing it with the product name or the SKU?
- Why are there 2 shipping settings on the preference page?"
- I added some new products on Shopify after installing the app why are they are not showing up on the app?
- Why doesn't my Shopify variant show up on Shopee?
- I'm currently in the middle of a billing cycle. If I change the monthly plan to a yearly plan at this point, will it reflect on the next billing cycle?