Easy Shopee & Lazada
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Frequently Asked Questions

  • Does the app have any bugs?
  • What should I do if I get an error message when I re-install the app?
  • How do I force update all my linked Lazada products?
  • How do I manually update all my linked Shopee products?
  • Why are the variants squeezed into 1 option when adding a product into Lazada?
  • How do I find the Shopify Order ID?
  • How do I make sure that the Shopify order has the same total as the Shopee order?
  • How do I do a stock check?
  • Single variant items on Shopee
  • Will we be charged a transaction fee by Shopify for orders that are created by the app?
  • Example Workflow
  • Why do my Shopify products keep selling when out of stock?
  • What happens after products are manually linked?
  • How do you connect the products between Shopee and Shopify? Are you doing it with the product name or the SKU?
  • How do I enable shipping options on Shopee?
  • Why are there 2 shipping settings on the preference page?"
  • I added some new products on Shopify after installing the app why are they are not showing up on the app?
  • Why doesn't my Shopify variant show up on Shopee?
  • How do I switch to an annual plan?
  • I'm currently in the middle of a billing cycle. If I change the monthly plan to a yearly plan at this point, will it reflect on the next billing cycle?
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Categories

  • Basics
  • Frequently Asked Questions
  • Syncing
  • Orders
  • Lazada Account
  • Plan
  • Products
  • Shopee Account
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