Easy Shopee & Lazada
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Frequently Asked Questions

  • Why are details from Shopee orders masked, we are having trouble matching orders
  • Do I need a Lazada Seller Account to use this app?
  • What should I do if I have existing Shopify and Shopee products?
  • How do I disconnect a product from Lazada?
  • Why do orders imported from Shopee have tax / GST?
  • How do I fix "Insert sku outer id relation failed, outerId already exists" errors from Lazada?
  • How do I fix "The SKU Variation Option is Not Exist" errors from Lazada?
  • Why can't I find my category when I try to add to Lazada?
  • What happens when I change plans?
  • How do I switch, upgrade or downgrade to a new plan?
  • How do I uninstall the app?
  • How do I disconnect my Shopee Shop V2 from the app?
  • How do I disconnect my Lazada Shop from the app?
  • How do I disconnect my Shopee Shop from the app?
  • What does a Shopee customer look like after they are imported to Shopify?
  • How do I connect my Shopee Shop to Shopee's V2 Platform?
  • How do I fix "Seller not active" errors from Lazada when I am trying to add a new product?
  • How do I connect my Lazada Shop to the app?
  • How to use Shopify Metafields to set the Brand on Shopee
  • Can I disable importing orders from Shopee?
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Categories

  • Basics
  • Frequently Asked Questions
  • Syncing
  • Orders
  • Lazada Account
  • Plan
  • Products
  • Shopee Account
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