Frequently Asked Questions
- What should I do if I have existing Shopify and Shopee products?
- How do I disconnect my Lazada Shop from the app?
- How do I fix "required qualification is missing" errors from TikTok?
- How do I disable price syncing?
- How do I fix "To toggle on CC installment, the price is too low" errors from Shopee?
- Do you have a guide or resources on how to start selling on Shopee and Lazada?
- How do I fix "Please log in using your Shop account, not your main account."
- How do I extend my connection to Lazada (alternative)?
- How do I enable shipping options on Shopee?
- How do I switch to an annual plan?
- How do I switch, upgrade or downgrade to a new plan?
- Why is all the orders from Lazada and Shopee went into only Shopee channel?
- Does the app support Oberlo, DSer or Dropshipping?
- How do I fix "If you upload a sku picture, then all sku must be uploaded" errors from Lazada?"
- Why is the app going in circles?
- The plan is at $5/month to add up to 10 products to Shopee and/or Lazada, could you elaborate on this? Is it per month 10 products and does direct uploading in Shopee and/or Lazada count into this quota?
- Example Workflow
- How do I connect my Lazada Shop to the app?
- How do I get invoice or receipt for the subscription payments to the app?
- What should I do if I have stock syncing issues?