Easy Shopee & Lazada
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Frequently Asked Questions

  • Bulk link products from Shopee and Lazada to Shopify
  • How do I get invoice or receipt for the subscription payments to the app?
  • What should I do if I have stock syncing issues?
  • Using "Include Shopee Rebate" when importing Shopee orders
  • How to fulfill Seller's Own Delivery from Shopee
  • After I publish the product to Shopee, what happens if I manually change the product name, description or images on Shopee?
  • How do I disconnect my Lazada Shop from the app?
  • How do I fix "BIZ_CHECK_PACKAGE_DECIMAL_INVALID: Package attribute value is not valid" errors when I try to add a new product to Lazada?
  • Why do I have incorrect shipping prices on my Shopify order?
  • Why is the product unlisted after it is added to Shopee & Lazada?
  • How do I find the Shopee products that are not linked to the app
  • How do I find the Lazada products that are not linked to the app
  • Syncing Product Images
  • Manually linking existing Shopee products to existing Shopify products
  • What is the meaning of "both Shopee and Shopify products must have the same tier level"
  • What do my Shopify orders look like after they are synced from Shopee?
  • How do I track stock changes if I disable order imports?
  • How do I fix "BIZ_CHECK_NEW_VIDEO_URL_FORMAT_INVALID: Invalid URL. Only Youtube link allowed." errors from Lazada?
  • Syncing Shopify Variants to Lazada
  • Syncing Shopify Variants to Shopee
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Categories

  • Basics
  • Frequently Asked Questions
  • Syncing
  • Orders
  • Lazada Account
  • Plan
  • Products
  • Shopee Account
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