Frequently Asked Questions
- Single variant items on Shopee
- How do I disconnect a product from Lazada?
- What should I do after I have switched my inventory to a new location?
- How do I find the Lazada products that are not linked to the app
- Does this app support connecting to Shopee Shops in Indonesia?
- Why are the variants squeezed into 1 option when adding a product into Lazada?
- How do I find the Shopee products that are not linked to the app
- Does the app have any bugs?
- How do I get to the Preferences page?
- I added some new products on Shopify after installing the app why are they are not showing up on the app?
- How do I fix "BIZ_CHECK_NEW_VIDEO_URL_FORMAT_INVALID: Invalid URL. Only Youtube link allowed." errors from Lazada?
- How do I fix "BIZ_CHECK_PACKAGE_DECIMAL_INVALID: Package attribute value is not valid" errors when I try to add a new product to Lazada?
- What should I do when "Bundles are not supported in Draft Orders."
- How do I fix "Please log in using your Shop account, not your main account."
- How do I fix "If you upload a sku picture, then all sku must be uploaded" errors from Lazada?"
- What does it mean when TikTok integration is in is new and still being tested?
- How do I get invoice or receipt for the subscription payments to the app?
- Why is all the orders from Lazada and Shopee went into only Shopee channel?
- How does stock syncing work?
- Why is the app going in circles?