Frequently Asked Questions
- Will we be charged a transaction fee by Shopify for orders that are created by the app?
- The app can't be loaded because of cookies or same site cookie issues
- How do I disconnect my Lazada Shop from the app?
- How do I fix "Insert sku outer id relation failed, outerId already exists" errors from Lazada?
- What is the difference between SKUs (Variants) and Products?
- Syncing Shopify Variants to Shopee
- How to use Shopify Metafields to set the Brand on Shopee
- What should I do if I have existing Shopify and Shopee products?
- What do my Shopify orders look like after they are synced from Shopee?
- Why is the product unlisted after it is added to Shopee & Lazada?
- Why can't I find my category when I try to add to Lazada?
- I read that the stock in Shopee will be updated according to Shopify's stock. Does it apply in the opposite way?
- How do I disconnect my Shopee Shop V2 from the app?
- How do I use Shopify's "compare at prices" for Shopee?
- How do I manually update all my linked Shopee products?
- Do I need a Lazada Seller Account to use this app?
- What should I do if I have stock syncing issues?
- How do you connect the products between Shopee and Shopify? Are you doing it with the product name or the SKU?
- Can I disable importing orders from Shopee?
- How do I switch, upgrade or downgrade to a new plan?