Frequently Asked Questions
- How often does the app sync Shopify product information to Shopee?
- How do I add products to Shopee in bulk?
- How do I match Shopify product types to Shopee categories?
- What is the meaning of "both Shopee and Shopify products must have the same tier level"
- Why are "returned" Shopee orders not restocked on Shopify?
- What happens when I manually update the stock in Shopify?
- After deleting them in shopee, do we need to disconnect the products in the app?
- Bulk link products from Shopee and Lazada to Shopify
- What are the rules for creating products on Shopee?
- Syncing Product Images
- What should I do if I get an error message when I re-install the app?
- Will the product's stock be synchronized after it is published?
- How can I contact you for help?
- How do I force update all my linked Lazada products?
- Why doesn't my Shopify variant show up on Shopee?
- How can I sync variants but not prices?
- Using "Include Shopee Rebate" when importing Shopee orders
- How do I make sure that the Shopify order has the same total as the Shopee order?
- Why isn't the Shopify stock deducted when the app imports an unpaid Lazada order?
- Does this app support connecting to Shopee Shops in The Philippines?