Frequently Asked Questions
- Why do I have to fix my product before adding it to Shopee?
- How do I disconnect my Shopee Shop from the app?
- How do I connect my Shopee Shop to the app?
- Manually linking existing Shopee products to existing Shopify products
- What happens after products are manually linked?
- Do I need a Shopee Store to use this app?
- What happens when I change plans?
- How long does it take for stocks to synchronize?
- Does the app support Oberlo or Dropshipping?
- Syncing Shopify Variants to Shopee
- How do I enable shipping options on Shopee?
- What do my Shopify orders look like after they are synced from Shopee?
- How to fulfill Seller's Own Delivery from Shopee
- I read that the stock in Shopee will be updated according to Shopify's stock. Does it apply in the opposite way?
- When Shopee makes a sale, an order is created at Shopify. Shopee's sale has all the transaction fee, service charges etc. Will these be reflected in the order created at Shopify? So will the order that is created at Shopify reflect the income details?
- Syncing Limitations when Shopee Product is under promotion
- Will we be charged a transaction fee by Shopify for orders that are created via Shopee Channel app?
- How do you connect the products between Shopee and Shopify? Are you doing it with the product name or the SKU?
- What is the difference between SKUs (Variants) and Products?
- How do I switch to a new plan?