Frequently Asked Questions
- Why do orders imported from Shopee have tax / GST?
- Why do the line item prices change on the Shopify order?
- Will orders placed on Shopee appear within Shopify's admin?
- How do I switch to an annual plan?
- I noticed that your app has created orders on Shopify with products that have not been published to Shopee. How is this going to affect my stock?
- Basic Introduction
- Disabling "Inventory from just one Location"
- When a sale happens on Shopee when does the stock get updated on Shopify? Does it happen when there is new order? Or when the payment is accepted? Or does it happen after it is fulfilled?
- Will my products be deleted if I cancel my plan?
- Which countries does this app support?
- If I cancel my order in Shopify, does that cancel on Shopee?
- How do I fix "Seller not active" errors from Lazada when I am trying to add a new product?
- How do I find the Shopify Order ID?
- If I cancel my order in Shopee, does that cancel on Shopify?
- Why am I getting flagged by Shopee for creating duplicates?
- How do I find out which Shopify products are linked to Shopee?
- Will fulfillment and keying the tracking details for the Shopee orders be done on Shopify or Shopee's platform itself?
- How do I do a stock check?
- Why do I have incorrect shipping prices on my Shopify order?
- How do I fix "The SKU Variation Option is Not Exist" errors from Lazada?