Frequently Asked Questions
- How do I get invoice or receipt for the subscription payments to the app?
- What should I do if I have stock syncing issues?
- Using "Include Shopee Rebate" when importing Shopee orders
- How to fulfill Seller's Own Delivery from Shopee
- After I publish the product to Shopee, what happens if I manually change the product name, description or images on Shopee?
- How do I fix "BIZ_CHECK_PACKAGE_DECIMAL_INVALID: Package attribute value is not valid" errors when I try to add a new product to Lazada?
- Why do I have incorrect shipping prices on my Shopify order?
- How do I find the Shopee products that are not linked to the app
- Manually linking existing Shopee products to existing Shopify products
- What is the meaning of "both Shopee and Shopify products must have the same tier level"
- What do my Shopify orders look like after they are synced from Shopee?
- How do I track stock changes if I disable order imports?
- How do I fix "BIZ_CHECK_NEW_VIDEO_URL_FORMAT_INVALID: Invalid URL. Only Youtube link allowed." errors from Lazada?
- How do I fix "Brand:C011:Attribute value that you input is not included in the dropdown list given." errors on Lazada?
- Using "Set Shopee to Pre-Order when Shopify stock is 0"
- Why isn't the Shopify stock deducted when the app imports an unpaid Lazada order?
- How do I add and sync products to Shopee?
- What should I expect after adding Shopify products to Shopee / Lazada ?
- Are there limitations when publishing to Shopee?
- What is Easy Shopee & Lazada?