Frequently Asked Questions
- Syncing Limitations when Lazada Product is under promotion
- Syncing descriptions to Shopee
- How do I fulfill Shopee Orders?
- Why am I getting a duplicate product error? What should I do?
- Manually linking existing Lazada products to existing Shopify products
- Can I import my older orders from Shopee into Shopify?
- Variant Syncing Limitations when Lazada Product uses category that do not allow flexible variants
- How do I set up a brand on Lazada?
- Why are "returned" Shopee orders not restocked on Shopify?
- What are the rules for creating products on Shopee?
- Does the app have any bugs?
- What should I do if I get an error message when I re-install the app?
- How do I force update all my linked Lazada products?
- How do I manually update all my linked Shopee products?
- Why are the variants squeezed into 1 option when adding a product into Lazada?
- How do I find the Shopify Order ID?
- How do I make sure that the Shopify order has the same total as the Shopee order?
- How do I do a stock check?
- Single variant items on Shopee
- Will we be charged a transaction fee by Shopify for orders that are created by the app?