Frequently Asked Questions
- I'm currently in the middle of a billing cycle. If I change the monthly plan to a yearly plan at this point, will it reflect on the next billing cycle?
- Does the plan include existing products or only new products?
- How long does it take for stocks to synchronize?
- Why do the line item prices change on the Shopify order?
- Can your app connect to multiple shopee store with just one shopify account?
- After deleting them in shopee, do we need to disconnect the products in the app?
- The app can't be loaded because of cookies or same site cookie issues
- How do I match Shopify product types to Shopee categories?
- How do I add products to Shopee in bulk?
- I read that the stock in Shopee will be updated according to Shopify's stock. Does it apply in the opposite way?
- How do I find out which Shopify products are linked to Shopee?
- How do I find out which Shopee product is linked to a Shopify product?
- How do I get to the Preferences page?
- What syncs to the Shopee Seller Center?
- Will orders placed on Shopify appear in Shopee's Seller Center?
- What should I do after I have switched my inventory to a new location?
- Why am I getting flagged by Shopee for creating duplicates?
- Does this app support connecting to Shopee Shops in The Philippines?
- Does this app support connecting to Shopee Shops in Indonesia?
- Which countries does this app support?