Frequently Asked Questions
- Why are details from Shopee orders masked, we are having trouble matching orders
- Do I need a Lazada Seller Account to use this app?
- How do I fix "Insert sku outer id relation failed, outerId already exists" errors from Lazada?
- How do I fix "The SKU Variation Option is Not Exist" errors from Lazada?
- Why can't I find my category when I try to add to Lazada?
- What happens when I change plans?
- How do I uninstall the app?
- How do I disconnect my Shopee Shop V2 from the app?
- What does a Shopee customer look like after they are imported to Shopify?
- How do I connect my Shopee Shop to Shopee's V2 Platform?
- How do I fix "Seller not active" errors from Lazada when I am trying to add a new product?
- Basic Introduction
- What does the set up process look like?
- Disabling "Inventory from just one Location"
- How often does the app sync to Shopee or Lazada?
- How do I fix "Seller sku id is duplicate" errors when I try to add a new product to Lazada?
- What is the difference between SKUs (Variants) and Products?
- How do I fulfill Shopee Orders?
- Why am I getting a duplicate product error? What should I do?
- Manually linking existing Lazada products to existing Shopify products