Frequently Asked Questions
- How do I get to the Preferences page?
- What syncs to the Shopee Seller Center?
- Will orders placed on Shopify appear in Shopee's Seller Center?
- What should I do after I have switched my inventory to a new location?
- Why am I getting flagged by Shopee for creating duplicates?
- Does this app support connecting to Shopee Shops in The Philippines?
- Does this app support connecting to Shopee Shops in Indonesia?
- Which countries does this app support?
- Will my products be deleted if I cancel my plan?
- What happens when I manually update the stock in Shopee?
- What happens when I manually update the stock in Shopify?
- I have already created many products on Shopee before using your app. Can you help me synchronize them with my products on Shopify?
- How often does the app sync Shopify product information to Shopee?
- How can I contact you for help?
- How do I find the Shopee Order ID?
- Will fulfillment and keying the tracking details for the Shopee orders be done on Shopify or Shopee's platform itself?
- Do I need a Shopee Store to use this app?
- I noticed that your app has created orders on Shopify with products that have not been published to Shopee. How is this going to affect my stock?
- How do I sync prices to Shopee?
- What will happen if I apply a discount at my Shopee shop? If there is an order, what price will I see on the Shopify order?