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Frequently Asked Questions

  • What syncs to the Shopee Seller Center?
  • Will orders placed on Shopify appear in Shopee's Seller Center?
  • What should I do after I have switched my inventory to a new location?
  • Why am I getting flagged by Shopee for creating duplicates?
  • Does this app support connecting to Shopee Shops in The Philippines?
  • Does this app support connecting to Shopee Shops in Indonesia?
  • Which countries does this app support?
  • Will my products be deleted if I cancel my plan?
  • What happens when I manually update the stock in Shopee?
  • What happens when I manually update the stock in Shopify?
  • I have already created many products on Shopee before using your app. Can you help me synchronize them with my products on Shopify?
  • How often does the app sync Shopify product information to Shopee?
  • How can I contact you for help?
  • How do I find the Shopee Order ID?
  • Will fulfillment and keying the tracking details for the Shopee orders be done on Shopify or Shopee's platform itself?
  • Do I need a Shopee Store to use this app?
  • I noticed that your app has created orders on Shopify with products that have not been published to Shopee. How is this going to affect my stock?
  • How do I sync prices to Shopee?
  • What will happen if I apply a discount at my Shopee shop? If there is an order, what price will I see on the Shopify order?
  • Will orders placed on Shopee appear within Shopify's admin?
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Categories

  • Basics
  • Features
  • Frequently Asked Questions
  • Syncing
  • Orders
  • Lazada Account
  • Plan
  • Products
  • Shopee Account
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