Delivery Type tag vs Carrier tag
Both tags help you sort your Shopee orders in Shopify by shipping. They come from different points in the order's life.
Delivery Type (e.g: 'Poslaju, Next Day Doorstep Delivery')
The shipping option your buyer chose at Shopee checkout. It's added as soon as the order is imported into Shopify.
Carrier (e.g: 'Carrier: GoGo Xpress')
The courier Shopee assigns to deliver the order. It's added once the order is ready to ship.
When are they the same?
If buyers pick a courier at checkout, both tags show the same name, e.g. Poslaju and Carrier: Poslaju.
When are they different?
If buyers pick a delivery service and Shopee chooses the courier later, the tags differ. A buyer who chooses Standard Local might get Carrier: GoGo Xpress, and Hemat Kargo might become Carrier: SPX Hemat.
Which should I use?
- Use Delivery Type to sort orders by what the buyer chose, such as next-day delivery, as soon as they arrive.
- Use Carrier to group orders by the courier that will collect them.
- You can turn on both.
Good to know
- Turn each tag on in the preferences page under Shopify Order Tags:
- Delivery Type: Tag Shopee Delivery Type on Shopify Orders
- Carrier: Tag Carrier on Shopify Orders. See How do I use "Tag Carrier on Shopify Orders"?
- The Delivery Type tag is off by default and only applies to orders imported after you turn it on.
- Shopify tags are limited to 40 characters, so longer delivery types are shortened to 40 characters and end in two dots (..).